BotFleet.ioLoading terms of service...
Last updated: June 15, 2025
This document represents an offer to conclude an agreement for the use of the BotFleet.io service under the conditions set forth below.
1.1. "Service" – the BotFleet.io software and hardware complex designed for creating, configuring and managing chatbots, located at https://botfleet.io.
1.2. "User" – an individual or legal entity that has accepted the terms of this Offer and uses the Service.
1.3. "Account" – the User's account in the Service, containing data for identification and having a set of access rights to the Service functionality.
1.4. "Pricing Plan" – a specific set of functional capabilities and Service limits provided to the User for a certain fee.
1.5. "Content" – any informational materials posted by the User in the Service, including text messages, images, videos and other data.
2.1. The Company provides the User with the right to use the Service under the terms of a simple (non-exclusive) license within the functional capabilities of the Service and the selected Pricing Plan.
2.2. The Company provides the User with access to the Service through a web interface located at https://botfleet.io, subject to the User creating an Account.
2.3. The User undertakes to use the Service in accordance with the terms of this Offer, pay for access to the Service according to the selected Pricing Plan and comply with all applicable laws and regulations.
3.1. To gain access to the Service, the User must register by creating an Account by filling out the registration form on the website https://botfleet.io.
3.2. During registration, the User is obliged to provide accurate and complete information about themselves. The User is responsible for keeping this information up to date.
3.3. The User undertakes to ensure the security and confidentiality of data for accessing their Account (login and password). All actions performed using the User's Account are considered to be performed by the User.
3.4. The User undertakes to immediately notify the Company of any case of unauthorized access to their Account.
3.5. The Company reserves the right at any time to require the User to confirm the data specified during registration and request supporting documents.
4.1. The Company undertakes to:
4.1.1. Provide the User with access to the Service according to the selected and paid Pricing Plan.
4.1.2. Provide technical support to the User on issues related to working with the Service.
4.1.3. Ensure the functioning of the Service and eliminate failures in its operation within reasonable time.
4.2. The Company has the right to:
4.2.1. Change the functionality of the Service, Pricing Plans and terms of this Offer unilaterally, notifying the User by posting information on the Service website.
4.2.2. Suspend or terminate the User's access to the Service in case of violation by the User of the terms of this Offer or Russian Federation legislation.
4.2.3. Use anonymized data on Service usage to improve its operation.
4.3. The User undertakes to:
4.3.1. Timely pay for access to the Service according to the selected Pricing Plan.
4.3.2. Not use the Service to post materials that violate Russian Federation legislation, third party rights or the terms of this Offer.
4.3.3. Independently ensure the technical capability to use the Service, including Internet access.
4.3.4. Not take actions aimed at disrupting the normal operation of the Service.
4.4. The User has the right to:
4.4.1. Use the Service in accordance with the terms of this Offer and within the selected Pricing Plan.
4.4.2. Contact the Company's support service on Service operation issues.
4.4.3. Stop using the Service at any time.
5.1. The cost of access to the Service is determined in accordance with the Pricing Plan selected by the User and is published on the Service website.
5.2. The Company reserves the right to change the cost of Pricing Plans unilaterally, notifying the User by posting information on the Service website.
5.3. Payment for access to the Service is made by the User in advance for the selected period according to the Pricing Plan.
5.4. The User makes payment by transferring funds to the Company's bank account or using payment systems available on the Service website.
5.5. The User's payment obligation is considered fulfilled from the moment funds are credited to the Company's bank account.
5.6. In case of non-receipt of payment for renewal of access to the Service, the Company has the right to suspend the User's access to the Service.
6.1. For non-performance or improper performance of obligations under this Offer, the parties bear responsibility in accordance with Russian Federation legislation.
6.2. The Company is not liable for:
6.2.1. Temporary failures and interruptions in the Service operation and information losses caused by them.
6.2.2. Any damage to computer, mobile devices, any other equipment or software of the User caused by or related to the use of the Service.
6.2.3. Actions of third parties who gained access to the User's Account through the User's fault.
6.2.4. Content posted by the User using the Service.
6.2.5. Any losses arising from the use or inability to use the Service.
6.3. The User bears full responsibility for:
6.3.1. Compliance with Russian Federation legislation when using the Service.
6.3.2. Accuracy and relevance of information provided during registration.
6.3.3. Security of their account data and for all actions performed using it.
6.3.4. Content posted by them using the Service.
7.1. The Service, including its program code, design, logos, interface elements and databases, is the intellectual property of the Company and is protected by copyright legislation and other rights to intellectual activity results.
7.2. The User is granted the right to use the Service under a simple (non-exclusive) license exclusively for the purposes provided for by this Offer.
7.3. The User retains rights to Content posted by them in the Service. By posting Content, the User grants the Company the right to use such Content to ensure the functioning of the Service.
7.4. The User guarantees that the Content posted by them does not violate third party rights, including copyright and related rights, trademark rights, privacy rights, etc.
8.1. The Company undertakes to maintain the confidentiality of information received from the User when using the Service.
8.2. The Company processes the User's personal data in accordance with Russian Federation legislation and the Privacy Policy posted on the Service website.
8.3. The User agrees that the Company has the right to use their personal data to communicate with them, including for sending notifications, information and requests related to the use of the Service.
9.1. This Offer comes into force from the moment of its acceptance by the User and is valid for the entire period of Service use.
9.2. The Company reserves the right to make changes to the terms of this Offer at any time without prior notice to the User.
9.3. Changes come into force from the moment of their posting on the Service website, unless another effective date is determined when posting them.
9.4. Continued use of the Service after making changes means the User's agreement with such changes.
10.1. All disputes and disagreements arising between the parties under this Offer or in connection with it are resolved through negotiations.
10.2. In case of impossibility to resolve disputes and disagreements through negotiations, they are subject to consideration in court at the location of the Company in accordance with Russian Federation legislation.
10.3. In all other matters not provided for by this Offer, the parties are guided by Russian Federation legislation.
11.1. This Offer is compiled in Russian and, in case of translation into other languages, the Russian text takes precedence.
11.2. If any provision of this Offer is deemed invalid, this does not affect the validity of other provisions.
11.3. This Offer, as well as any rules posted on the Service website, represent a complete agreement between the Company and the User regarding the use of the Service.
11.4. The User can receive any clarifications on questions of interest regarding this Offer by contacting the Company via email info@botfleet.io.
11.5. The current version of the Offer is freely available on the Internet at https://botfleet.io/public-offer.
Full name: Individual Entrepreneur Anchikov Dmitry Alexandrovich
Tax ID: 631625776130
Contact phone: +7 911 033-43-53
Contact email: info@botfleet.io